Legal
Privacy Policy
This policy explains what information Dwella collects and how we use it when you use our website and FSBO seller platform.
Who we are
Dwella operates an online platform for FSBO sellers and buyers. Dwella does not act as a real estate agent. Contact: hello@dwellausa.com.
Information we collect
- Account details such as name, email, phone, and role (seller or buyer).
- Property and listing information you submit, including address, photos, disclosures, and offer terms.
- Identity and ownership verification data required for listing compliance.
- Usage data such as pages visited, device/browser type, and basic analytics needed to operate and secure the service.
How we use information
We use information to operate the platform, communicate about your account, coordinate one-time MLS entry with local broker partners when you authorize a listing, improve the product, prevent fraud, and meet legal obligations.
Sharing
We may share information with service providers (hosting, email, storage, payments, property data), local broker partners for MLS entry when you authorize a listing, counterparties in a transaction as needed, and authorities when required by law. We do not sell your personal information.
Retention and security
We retain information as needed for the purposes above and apply reasonable administrative and technical safeguards. No method of transmission or storage is 100% secure.
Your choices
You may request access or correction of account information by emailing hello@dwellausa.com. See also our Terms of Service. Platform fee: $749 after listing approval.
Updates
We may update this policy from time to time. The “last updated” date below reflects the latest revision. Continued use of Dwella after changes means you accept the updated policy.
Last updated: August 4, 2026